I own a Senior Move Management business, Smooth Transitions of Spokane. On Feb 23 was provided oversight for an out-of-town client who contracted with Chipman’s for a move to the west coast. I know movers usually give a range of 2 hours or more as to the pickup time but I asked Chipman’s office to call me when they were 30 minutes out so I would not have to spend too much down time at the house so I would not have to bill the customer for more hours than necessary. I am pleased to say I got the call and met the men at the house just as they arrived. My experience gets even better. Albert Hughes and an assistant loaded the house in a timely manner and took all precautions to protect the furniture, doors frames and walls. After a walk thru with Albert, I signed documents and they were on their way. As I began walking thru and securing the house, I closed a door and found a bookcase behind it, one marked with that green dot that says “GO”! After a frantic call to the dispatch and a few anxious minutes, they knocked on the door, loaded the bookcase, revised the content list and wished me well. Albert put me at ease and left me with a really good feeling about including or maybe putting Chipman Moving & Storage of Spokane on my referral list for clients moving across the state or around the world.
~DeAnne W, dba Smooth Transitions Spokane
I am writing to thank you and your crew for the superb job you did during our recent office move. You did everything exactly as promised, from delivering moving tubs timely, to providing good advice on how to pack and label boxes, to delivering and placing items at the new site without damage. I was doubtful at first when you said the move could be accomplished in one day. You proved me wrong. Your crews showed up exactly on time at 8 AM and finished the move by around 5 PM. Your crews were polite, accommodating, and even cheerful throughout the day. Moving is normally a pretty stressful experience. Your company took much of the stress out of the moving day. Thanks again.
~J. Burkert, Social Security Administration
Regarding the move of 256 CBCS Office furniture to Fairchild Air Force Base: 1. Thank you for the timely, courteous, professional service you provided to our unit during our move from Four Lakes Communications Station to Fairchild Air Force Base. All of our members involved with you during this endeavor were impressed with how quickly and accurately you were able to move all of our identified assets. 2. We were anticipating many problems with the widely varied amount of furniture we had to move. All members of your crew were consummate professionals, and dealt with every situation quickly and in a very friendly manner. As of this date we have not found anything you moved to be damaged, which is impressive. The expeditious manner in which the entire move was handled exceeded all of our expectations. Again, thank you. 3. If we have any further need of a moving company, we know whom to recommend. CMSgt Anderson, WA ANG
~Dept. of the Air Force